- We assist managers to understand what has been given to their unit to do and then how to think about their plans for getting this work done - doing some of it themselves, getting help from subordinates, or delegating tasks fully to subordinates.
- We work with managers so that they will be skilled in setting context for their subordinates, both for all their subordinates on a regular basis and specific context when assigning a task.
- We help managers prepare clear task assignments and set performance expectations by specifying the quantity, quality, resources available, and by when the task is to be completed.
- We provide techniques for giving feedback and coaching since all employees need to know how well they have done and how to make improvements and grow in the job.
- We educate managers in a variety of techniques that enable them to provide regular informal reviews of employees' performance and formal annual appraisals as required by the organization.